Strata Health leverages a managed services program (MSP) model to deliver Strata Resource Matching and E-Referral™ to our customers. Under this model all required hardware, software, and application hosting are provided for an annual fee. Strata Health assumes all responsibility and financial risk with respect to the delivery and performance of the Strata Resource Matching and E-Referral™ application, allowing health jurisdictions to proceed with other strategic imperatives.

In addition to simplified deployment, our managed services model offers:

•     A reduced workload for in-house IT departments
•     The ability to minimize capital start up costs
•     Automatic point releases and bug fixes
•     The most up to date Strata Resource Matching and E-Referral versions
•     Application help desk support based on customer defined service level agreements
•     24/7 hardware and network support

For more information on how our managed services program model can increase application performance in your health region, please review this Strata Health white paper: Using Managed Services As a Software Delivery Model in Canadian Health Care (2005)